FieldOrchestrator · Enterprise SFE Platform

Orchestrate Your Field Force
at Enterprise Scale

The only platform built exclusively for pharmaceutical SFE teams — AI-powered route optimization, pre-call briefs, territory intelligence, and Visit Impact Score analytics in one unified command center.

Multi-Tenant IsolationGDPR-Ready ArchitectureImmutable Audit TrailZero-Trust Access Control
fieldorchestrator.symbiowave.com/dashboard
FieldOrchestrator dashboard
AI Brief Ready · 28s
Coverage 11/11 HCPs
98%Route Efficiency
2sOptimization Speed
65%Reduction in Planning Time
4.9×ROI vs. Manual Planning

The Problem

Field reps waste 65% of their week on admin that should be automated.

Pharmaceutical sales operations teams are drowning in spreadsheets, disconnected tools, and manual processes that drain productivity from the field.

Manual Route Planning

Hours lost every week building visit sequences by hand — inconsistent, error-prone, and disconnected from territory data.

No Pre-Call Intelligence

Reps walk into HCP meetings without context on prescribing patterns, recent interactions, or competitive activity.

Territory Blind Spots

Managers lack real-time visibility into coverage gaps, visit frequency drift, and territory performance vs. plan.

Platform Capabilities

Every tool your SFE team needs — in one platform.

Built for pharmaceutical field force operations. Not a generic CRM with pharma duct-taped on.

AI Route Optimization

FieldOrchestrator Engine — optimal routes in under 2 seconds.

FieldOrchestrator Engine generates optimal daily visit sequences in under 2 seconds — factoring in HCP priority tiers, territory boundaries, and real-world travel constraints. Zero per-execution cost.

Pre-Call AI Briefs

Walk in prepared. Every time.

AI-generated pre-call briefs surface the most relevant HCP data — recent prescription trends, last visit notes, and product messaging priorities — before every call.

Mobile PWA

Full functionality offline. No app store required.

Progressive web app with offline-first architecture. Reps can access routes, briefs, and HCP data with zero connectivity — syncs automatically when back online.

AI Visit Summaries

Auto-capture visit outcomes in seconds.

Voice or typed input → structured visit record. AI extracts action items, commitment captures, and product discussion highlights automatically.

🎙️Voice or typed capture
🤖AI-extracted action items
🔄CRM sync-ready output
< 30s per visit record
Territory Intelligence

Full coverage visibility across your entire territory.

PostGIS-powered territory mapping with HCP density overlays, coverage frequency heat maps, and real-time visit performance vs. plan.

Visit Impact Score Analytics

Prescription intelligence that drives revenue.

Cumulative Lead Prescription Index correlates field activity to prescribing behavior — measure the ROI of every territory visit plan.

Product Tour

A command center built for field operations leaders.

Real-time territory intelligence, AI-optimized routes, and pre-call briefs — all accessible from a single unified dashboard.

01

Live Territory Map

PostGIS-powered HCP coverage map with frequency layers and priority tier overlays.

02

Route Intelligence

FieldOrchestrator Engine computes the optimal sequence for every rep's day — accounting for drive time, priority tiers, and appointment windows.

03

Visit Impact Score Dashboard

Correlate field activity to prescription index trends. Close the loop between visits and revenue.

fieldorchestrator.symbiowave.com/dashboard
FieldOrchestrator dashboard

How It Works

From territory data to optimized field execution in three steps.

01

Upload Territory & HCP Data

Import your territory maps, HCP master data, and prescription universe. FieldOrchestrator validates, geocodes, and structures everything automatically.

02

Configure Priorities & Plans

Set visit frequency targets by HCP tier, define territory boundaries, and schedule your planning cycles — monthly, weekly, or ad-hoc.

03

FieldOrchestrator Engine Runs Overnight

FieldOrchestrator Engine generates optimized visit plans nightly. Reps wake up to a ready-to-execute daily route, AI brief, and full territory context.

FieldOrchestrator workflow — from data upload to optimized daily routes

Prescription Intelligence

The Visit Impact Score flywheel: connect field activity to prescription growth.

Visit Impact Score (Cumulative Lead Prescription Index) is the proprietary FieldOrchestrator methodology that ties every rep visit to a measurable prescription outcome — closing the loop between field execution and commercial results.

01

Field Activity Capture

Every visit, call, and interaction is structured and tagged with product, outcome, and HCP response data.

02

Prescription Data Ingestion

Weekly prescription universe data feeds into the Visit Impact Score engine — automatically matched to HCP visit history.

03

Correlation & Attribution

AI models surface the visits and sequences that most strongly correlate to prescribing uplift.

04

Plan Optimization Loop

Territory plans are continuously refined based on Visit Impact Score feedback — so every cycle is smarter than the last.

Visit Impact Score prescription intelligence diagram

Enterprise Security

Built for regulated industries. Secured for enterprise.

Pharmaceutical data requires the highest security standards. FieldOrchestrator is architected for compliance from day one.

Security and data sovereignty
Multi-Tenant IsolationGDPR-Ready ArchitectureImmutable Audit TrailZero-Trust RBAC

Data Sovereignty

French and EU data residency options. All patient and HCP data stays within your regulatory jurisdiction.

Zero Trust Architecture

Every request is authenticated, authorized, and audited. Role-based access control down to the territory level.

End-to-End Encryption

AES-256 encryption at rest. TLS 1.3 in transit. Keys managed in HSM-backed vaults.

Full Audit Trail

Immutable audit log of every data access, export, and configuration change — ready for regulatory inspection.

Pricing

Transparent pricing. No surprises.

Start with a free pilot. Scale as your field force grows.

Starter

€0

14-day free trial

Full platform access. No credit card required.

  • Up to 5 field reps
  • FieldOrchestrator Engine (AI routing)
  • Territory mapping (basic)
  • Pre-call AI briefs
  • Mobile PWA access
  • Email support
Start Free Trial
Most Popular

Per Rep

€49

per rep / month

Full enterprise platform. Scales with your team.

  • Unlimited field reps
  • FieldOrchestrator Engine (unlimited runs)
  • Full territory intelligence + Visit Impact Score
  • AI visit summaries
  • Offline mobile PWA
  • Advanced analytics & reporting
  • Priority support + SLA
  • SSO / SAML integration
Get Started

Enterprise

Custom

volume pricing

Dedicated infrastructure, custom SLAs, and white-glove onboarding.

  • Everything in Per Rep
  • Dedicated cloud infrastructure
  • French data residency (HDS)
  • On-premise deployment option
  • Custom integrations (CRM, PharmaBI)
  • Dedicated CSM + SLA guarantee
  • Executive analytics dashboards
Contact Sales

Questions? Talk to our team →

Ready to Transform Your Field Force?

Start your free pilot today.

No credit card required. Full platform access for 14 days. Onboarding in under 48 hours.

Start Free Trial