Module guide

AI Governance

Monitor AI quality, review feedback, inspect summaries, and trace governed report narratives from one organization-scoped workspace.

2026-07-20AI governance/ai-insights

Runtime availability

Available to authorized governance users. It documents visible provenance, reviewer context, and bounded usage rather than hidden model internals.

Who uses this module

managersadministrators

What users can do

Inspect AI system quality, review counts, and narrative provenance.
Review feedback and summary quality for the active organization.
Trace which governed reports and runs require follow-up.

Access and approval limits

AI governance is a manager or admin review lane, not a general user surface.
Visible provenance does not expose vendor-only implementation details.
All records remain pinned to the selected organization.

Key workflows

These workflows describe how the visible customer workspace is intended to be used.

Inspect an AI run or report narrative

Use AI Governance to review whether feedback, provenance, and reviewer context support the visible output.

1Open AI Governance and select the run, feedback item, or report narrative.
2Review status, quality indicators, and reviewer context.
3Route unresolved issues to analytics, engagement, or intelligence as needed.

Core concepts

Governed AI provenance

Visible provenance explains how an AI-assisted output was reviewed and bounded for customer use.

Reference

Covered screen

`/ai-insights`

Troubleshooting

A run shows degraded or changes-requested state.

Review the visible status, notes, and selected organization.
Check linked analytics or engagement records for the same issue.

Escalate with the run or report identifier plus the visible status class.

Connected modules

These areas usually carry the next action, source record, or downstream evidence.

Analytics

Governed dashboards, review workbench, reports, feedback review, commercial cockpit, and analytics question review. It is the main analysis family for performance and approval evidence.

Engagement

Manage governed engagement templates, assets, sends, sessions, and execution telemetry from an organization-scoped workspace.

Medical Affairs

Review scientific exchange queues, KOL intelligence context, and medical follow-up operations for the selected organization.

Data Operations

Governed connector operations, sync runs, issue triage, onboarding decisions, and readiness review for external data flows.