Module guide

Dashboard

The top-level operational overview. It surfaces the next place to work, urgent exceptions, and high-level performance context when the active runtime supports managed analytics.

2026-07-20Product operations/dashboard

Runtime availability

Hosted environments can render managed KPI summaries here. Customer-hosted runtime keeps persisted records in the source modules and can show an availability notice instead of computed KPI cards.

Who uses this module

representativesmanagersadministratorsexecutives

What users can do

  • Open the next operational workspace without guessing where a task lives.
  • Review high-level territory, route, and alert posture before drilling into source modules.
  • Use the overview as a launch surface for planning, analytics, or field execution follow-up.

Access and approval limits

  • Analytics-driven summary cards depend on the granted analytics lane.
  • No operational approval is completed from the overview itself; use the source queue for that action.
  • The dashboard respects the selected organization and does not widen silently.

Key workflows

These workflows describe how the visible customer workspace is intended to be used.

Open the next queue

Use the overview to jump into the queue or module that already owns the action.

  1. 1Review alerts, exceptions, or summary cues shown for your active organization.
  2. 2Open the linked module such as planning, tracking, or notifications.
  3. 3Complete the decision in the source workflow, then return if needed.

Core concepts

Operational overview

A summary surface that helps you decide where to act next; it does not replace the source workflow module.

Reference

Covered screen

`/dashboard`

Primary audience

Managers, admins, analysts, and reps needing a launch surface.

Troubleshooting

The page says it is unavailable in this runtime.

  • Confirm whether your workspace is customer-hosted and uses source modules for KPIs.
  • Open planning, tracking, commercial, or analytics directly to continue your work.

If the wrong runtime banner is shown for your environment, contact your administrator with the exact screen text and organization scope.

Connected modules

These areas usually carry the next action, source record, or downstream evidence.

Dashboard | FieldOrchestrator