Module guide

Medical Affairs

Review scientific exchange queues, KOL intelligence context, and medical follow-up operations for the selected organization.

2026-07-20Medical affairs/medical

Runtime availability

Available in the customer workspace with organization-scoped medical evidence and review queues.

Who uses this module

medicalmanagersadministrators

What users can do

  • Review scientific exchange records and their follow-up state.
  • Inspect KOL intelligence context and refresh reasons.
  • Coordinate next actions with compliance or engagement when needed.

Access and approval limits

  • Medical visibility remains scoped to the active organization and review lane.
  • Scientific exchange review has its own urgency and follow-up controls.
  • Not every user with general analytics access can read medical evidence.

Key workflows

These workflows describe how the visible customer workspace is intended to be used.

Review a scientific exchange

Use the medical queue to decide whether follow-up, review, or coordination is still pending.

  1. 1Open Medical Affairs for the active organization.
  2. 2Select an exchange, inspect evidence and queue state.
  3. 3Route the case to follow-up, compliance, or closure.

Core concepts

Scientific exchange queue

Medical work organizes exchanges, KOL signals, and follow-up evidence in a governed queue.

Reference

Covered screen

`/medical`

Troubleshooting

An exchange is visible but the related evidence looks incomplete.

  • Review the selected organization and whether the exchange belongs to it.
  • Check whether follow-up or compliance review is still pending.

Escalate with the exchange ID and visible follow-up state if the evidence cannot be completed.

Connected modules

These areas usually carry the next action, source record, or downstream evidence.

Medical Affairs | FieldOrchestrator