Module guide

Notifications

The governed inbox for approvals, operations, reminders, and exceptions inside the selected organization.

2026-07-20Shared shell/notifications

Runtime availability

Available in the customer workspace. Read state, archive state, and action links stay organization-scoped.

Who uses this module

representativesmanagersadministratorsmedicalcompliance

What users can do

  • Review approval tasks, exceptions, and follow-up reminders in one place.
  • Open the owning module directly from the inbox.
  • Archive or mark items read once the underlying work is complete.

Access and approval limits

  • Notifications reflect the user's role and organization scope.
  • Action links take you to the source module; the inbox is not the final approval surface in every case.
  • Archive state does not change the underlying workflow status.

Key workflows

These workflows describe how the visible customer workspace is intended to be used.

Clear an operational reminder

Use Notifications to locate the source queue, then complete the action in the owning module.

  1. 1Open Notifications for the active organization.
  2. 2Review the item and follow its action link into the source module.
  3. 3Archive or mark it read once the source workflow is resolved.

Core concepts

Governed inbox

Notifications consolidate signals from several modules without flattening their approval ownership.

Reference

Covered screen

`/notifications`

Troubleshooting

A notification disappears but the task is still open.

  • Confirm whether the item was archived or only marked read.
  • Open the source module to check the underlying workflow status.

Escalate with the notification label and owning module if the link opens the wrong record.

Connected modules

These areas usually carry the next action, source record, or downstream evidence.

Notifications | FieldOrchestrator