Module guide

Products

Review the governed product catalog, source freshness, mapping readiness, inventory snapshots, and portfolio context by organization.

2026-07-20Product master/products

Runtime availability

Available to customer users with the right scope. Product views show customer-visible catalog state and freshness rather than vendor-only master-data internals.

Who uses this module

administratorsmanagersexecutives

What users can do

  • Search the current product catalog and portfolio context.
  • Review sync freshness, mapping readiness, and snapshot state.
  • Open commercial, order, or event workflows with verified product context.

Access and approval limits

  • The visible catalog stays scoped to the selected organization and its allowed product family.
  • Product-source or mapping remediation usually happens through admin and integration lanes.
  • Readiness labels surface product health without exposing provider-side implementation details.

Key workflows

These workflows describe how the visible customer workspace is intended to be used.

Verify product readiness

Review freshness and mapping state before using a product in orders, events, or commercial actions.

  1. 1Open Products in the active organization.
  2. 2Review freshness, snapshot, and mapping indicators for the product family.
  3. 3Continue only with products whose state fits the task you need to complete.

Core concepts

Product freshness

Freshness labels help teams decide whether they can trust the visible catalog state for operational work.

Reference

Covered screen

`/products`

Troubleshooting

A product shows stale or unavailable state.

  • Review the freshness and snapshot labels shown on the product record.
  • Check whether the integration or mapping lanes already show a blocker.

Raise the product identifier and organization to the integration or product-master owner.

Connected modules

These areas usually carry the next action, source record, or downstream evidence.

Products | FieldOrchestrator